HOME HERO MANAGEMENT

STOP WORKING IN YOUR BUSINESS.
START LEADING IT.

Every hour spent chasing paperwork, managing schedules, or solving administrative problems is an hour you're not growing your business.

Home Hero Management becomes your outsourced Operations Department so you can focus on leadership, sales, and growth.

Identify the operational bottlenecks holding your business back.

YOUR MISSION SHOULD NOT LOOK LIKE THIS

IF YOU'RE DOING THESE TASKS...
YOU'RE HOLDING YOUR BUSINESS BACK.

Answering routine phone calls
Returning missed calls
Scheduling appointments
Dispatching technicians
Following up on estimates
Chasing unpaid invoices
Managing customer complaints
Updating spreadsheets
Entering customer information
Building schedules
Hiring & reading resumes
Training office staff
Updating your CRM
Tracking KPIs
Coordinating subcontractors
Handling administrative emails

Your time belongs in leadership, sales, strategy, and growing the business - not administrative firefighting.

COMMAND MODULES

WE TAKE COMMAND OF YOUR OPERATIONS

OPERATIONS COMMAND

  • Workflow Optimization
  • Operations Management
  • SOP Development
  • Process Improvement
  • KPI Dashboard Management
  • Weekly Operations Reviews
  • Accountability Systems

ADMINISTRATIVE COMMAND

  • CRM Administration
  • Pipeline Management
  • Appointment Scheduling
  • Dispatch Coordination
  • Customer Communication
  • Estimate Follow-Up
  • Invoice Follow-Up

PEOPLE COMMAND

  • Hiring Support
  • Recruiting Systems
  • Interview Coordination
  • Employee Onboarding
  • Employee Training Systems
  • Performance Tracking
  • Team Accountability

GROWTH COMMAND

  • Reputation Management
  • Review Request Systems
  • Referral Program Management
  • Customer Retention
  • Marketing Oversight
  • Content Coordination
  • Business Growth Planning

EXECUTIVE COMMAND

  • Strategic Planning
  • Quarterly Planning
  • Executive Dashboards
  • Business Reporting
  • Budget Planning Support
  • Goal Tracking
  • Operational Audits

GET YOUR TIME BACK.

Tier 1: Foundation

For a one- to three-person HVAC, plumbing, electrical, handyman, or contractor business.

$1,000 setup

Business phone and missed-call text-back workflow

 

Lead capture from website, Facebook, forms, and calls

 

Review-request automation after completed jobs

 

Automated new-lead follow-up

 

GHL CRM/operations workspace setup

 

Basic reputation monitoring

 

Review-request automation after completed jobs

 

One monthly operations check-in

 

Automated Appointment booking + confirmation and reminder messages

 
$2,497
/ month

VETERAN OWNED %25 OFF

Tier 2: Growth

“Growth makes sure leads, estimates, and old customers do not get forgotten while you are busy running jobs.”

$1,500 setup

Includes everything in Foundation, plus:

 

Estimate follow-up workflow and reactivation of unsold estimates

 

Lead pipeline management and weekly follow-up review

 

Reputation monitoring and review-response support

 

Two to four managed social posts per month

 

Customer reactivation campaigns for past clients

 

Invoice Recovery

 

Monthly operations report: calls, missed calls, leads, appointments, follow-up, reviews

 

Two operations support hours per month for workflow changes, campaigns, or team support

 

Monthly strategy call with the owner

 
$4,997
/ month

VETERAN OWNED %25 OFF

Most Popular

Tier 3: Operations Partner

This is for shops with multiple technicians, higher call volume, and an owner who is ready to stop operating as the office manager

$2,500 setup

Includes everything in Growth, plus:

 

Managed lead-response and follow-up queue during defined business hours

 

Call-review and missed-call recovery process

 

Estimate follow-up performed by your operations team

 

Weekly operations review and KPI dashboard

 

Four to eight managed social posts per month

 

Review-response management and escalation system

 

Employee/customer communication workflows

 

Monthly owner operations meeting

 

Four operations support hours per month

 

Priority support and workflow changes

 
$9,997
/ month

VETERAN OWNED %25 OFF

BUILT FOR GROWING COMPANIES

WHO WE SERVE

HVAC
Plumbing
Electrical
Roofing
Construction
Remodeling
Landscaping
Pest Control
Cleaning Companies
General Contractors
Home Services

IDEAL CLIENTS

  • 5-50 Employees
  • $500K-$10M Revenue
  • Growing Fast
  • Operationally Overwhelmed
  • Ready To Scale
  • Wants Systems
  • Wants Accountability
  • Wants Freedom

OPERATIONS DELIVERABLES

MILITARY SERVICE BOARD

MISSION AREA

SERVICES

OPERATIONS

  • SOP Development
  • Workflow Optimization
  • KPI Dashboards
  • Weekly Reviews

ADMINISTRATION

  • CRM Management
  • Scheduling
  • Dispatch
  • Customer Communication

PEOPLE

  • Hiring & Recruiting
  • Onboarding
  • Training
  • Performance Tracking

GROWTH

  • Reputation Management
  • Referrals
  • Customer Retention
  • Marketing Oversight

EXECUTIVE

  • Strategic Planning
  • Executive Reporting
  • Quarterly Planning
  • Accountability

READY TO HAND OFF THE BACK OFFICE?

Stop spending your evenings catching up on paperwork, scheduling, and administrative tasks.
Let Home Hero Management build the systems and manage the operations so you can focus on leading your company.

Discover how much time, money, and stress you could save by outsourcing your operations.

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